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NEW: Conflict Management QQI LEVEL 6 | TBC (12 Weeks Online)

Course Overview

QQI Level 6 Minor Award inn Conflict Management 6N2775
Course Code:
Tue 18.45 - 21.45

This course module aims to equip

the learner with the knowledge, skill

and competence required to critically

engage with the theory and practice

of conflict management in community



NOTE: Learners undertaking online

courses must have basic IT skills and

have access to the necessary ICT

equipment, software and Broadband

capability to enable them to undertake

an online course.



Apply for this Course
Participant Profile

• Explain the role, function, and forms

of expression of conflict in group and

organisational life

• Dimensions of conflict management

and conflict resolution in particular

similarities and differences between


• Demonstrate detailed knowledge of

methods and strategies for managing

conflict problems including solving,

negotiation, passive, smoothing

approach, adversarial approach,

compromising, withdrawal and


• Discuss the role, function and styles

of mediation and negotiation in

managing conflict

• Demonstrate skills of conflict

management in organisational life

• Present an analytical framework for

understanding and managing conflict

in group or organisational contexts

• Critically assess the strengths and

weaknesses associated with their

personal style of conflict management

in group or organisational contexts

This provision is co-funded by the Irish Government and the European Social Fund as part of the ESF Programme for Employability, Inclusion and Learning 2014 – 2020.